Privacy Policy

Last updated: December 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us for support.

Personal Information

  • Name, email address, and contact information
  • Identity verification documents (as required by law)
  • Payment and transaction information

Technical Information

  • IP address, browser type, and device information
  • Usage data and interaction patterns
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Communicate with you about our services
  • Analyze usage patterns to enhance user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To prevent fraud or protect our rights and property
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for sensitive data
  • Multi-factor authentication
  • Regular security audits and monitoring
  • Secure data storage and transmission protocols
  • Limited access to personal information on a need-to-know basis

5. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@cryptrapay.com

Address: 123 Crypto Street, San Francisco, CA 94105